Cursusaanbod hondenschool
Cursusaanbod hondenschool

Introduction

Van Stal Dog & Horse School (hereinafter: “Van Stal”) takes your privacy very seriously and processes your personal data in a secure and careful manner. In this privacy statement, we explain what data we collect, for what purpose we do so, and what rights you have regarding your personal data. We recommend that you read this privacy statement carefully. If you have any questions, please feel free to contact us at info@vanstal.nl.

Who is Van Stal?

Van Stal is a dog training school and horse riding school located in Amstelveen, at Kostverlorenkade 25. Van Stal is registered with the Chamber of Commerce under number 33282074.

How does Van Stal use your data?

Below is an overview of the purposes for which Van Stal processes personal data. For each category, we list the data that is processed, the legal basis, and the retention period.

Service, customer management and financial administration

  • Financial Records
    Data: Company name, billing address, bank details (bank name/IBAN/BIC), outstanding balance
    Legal Basis: Legal obligation
    Retention Period: Up to 7 years

  • Order management, complaint handling, and invoicing
    Data: Name and address details, shipping address, billing address, email address, phone number, payment details, account number, Chamber of Commerce number, VAT number, customer number
    Legal basis: Performance of the agreement
    Retention period: Up to 7 years

  • Provision of the Service and Handling of Complaints
    Data: Name and address details, shipping address, billing address, email address, phone number, payment details, account number, Chamber of Commerce number, VAT number, customer number
    Legal basis: Performance of the agreement
    Retention period: Up to 7 years

Marketing and communication

  • CRM (Customer Relationship Management)
    Data: Company information, name, email address, order history, phone number
    Legal basis: Legitimate interest (commercial interest)
    Retention period: Up to 7 years

  • Direct marketing
    Data: Name, email address, interest in a product
    Legal basis: Legitimate interest (commercial interest)
    Retention period: Up to 7 years

  • Newsletter
    Data: Name, email address, interest in a product
    Legal basis: Legitimate interest (commercial interest)
    Retention period: Up to 7 years

  • Social media marketing
    Data: Name, email address, interest in a product
    Legal basis: Legitimate interest (commercial interest)
    Retention period: Up to 7 years

  • Posting messages or reviews
    Gegevens: Bedrijfsnaam, naam, foto, recensie
    Grondslag: Uitvoering van de overeenkomst
    Bewaartermijn: Maximaal 7 jaar

  • Chatfunction
    Data: Name, email address, information provided during the chat conversation
    Legal basis: Performance of the agreement
    Retention period: Up to 7 years

Security and Market Research

  • Data Security
    Data: Images, phone number, IBAN, name, address
    Legal Basis: Legitimate interest (commercial interest)
    Retention Period: Up to 7 years

  • Market Research
    Data: Habits, browsing behavior, email address, phone number
    Legal Basis: Legitimate interest (commercial interest)
    Retention Period: Up to 7 years

How does Van Stal obtain your personal data?

Van Stal obtains your personal data because you provide it to us yourself.

Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: You have the right to access your personal data.

  • Amendment: You may request that your data be corrected, supplemented, or deleted.

  • Restriction of processing: Under certain conditions, you may request that the processing of your data be restricted.

  • Objection: You may object to the processing of your personal data on the basis of legitimate interests.

  • Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

  • Withdrawal of Consent: If processing is based on your consent, you may withdraw that consent at any time.

You can submit a request via info@vanstal.nl. Van Stal will respond as soon as possible, but no later than one month. If a request is denied, you will receive an explanation of this decision.

Recipients of personal data

Van Stal may disclose personal data to processors or other third parties if this is necessary for the performance of a contract or to comply with a legal obligation.

Cookies

Van Stal does not currently use cookies on its website. If this changes in the future, it will be included in this privacy statement.

Changes to This Privacy Statement

Van Stal reserves the right to amend this privacy statement. We recommend that you check this statement regularly for updates.

Contact and Complaints

If you have any questions or complaints regarding the processing of your personal data, please contact us at info@vanstal.nl. If you are not satisfied with how your complaint is handled, you may file a complaint with the Dutch Data Protection Authority.